About
Located in Playacar, 12 km from the city center, Ocean Maya Royale - Adults Only - All Inclusive is a 5-star adults-only resort. Enjoy a peaceful and luxurious setting to combine work and relaxation.
Why this hotel for a Business traveller
Perfect for business travelers seeking an upscale, all-inclusive environment. The business center, free Wi-Fi, and fitness facilities allow you to combine work and relaxation. The adults-only atmosphere ensures tranquility and serenity.
Editorial description written by AirBizness · Factual information (category, address, amenities, photos) provided by our hotel distribution partners. Are you the manager of this property?
Practical information
Hotel rules & important information
Hourscheck-in from 15:00:00 · check-out before 12:00:00
Visa supportunspecified
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
**Know Before You Go**
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
Children 18 years old and younger are not permitted at this adults-only property.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
**Fees**
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Environmental fee is MXN 150.00 per night.
Late check-out fee: MXN 650.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
**Know Before You Go**
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
Children 18 years old and younger are not permitted at this adults-only property.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
**Fees**
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Environmental fee is MXN 150.00 per night.
Late check-out fee: MXN 650.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
To present or pay directly at the hotel where applicable.
Photo gallery (68 photos)
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Facilities & services
General
- ✓ATM
- ✓Shopping on site
- ✓Air conditioning
- ✓Elevator/lift
- ✓Currency exchange
- ✓Smoke-free property
- ✓Security guard
- ✓Newspapers
- ✓Ticket assistance
- ✓Gift shop
- ✓Express check-in/check-out
- ✓Garden
- ✓Television in lobby
- ✓Terrace
- ✓Fire Extinguisher
- ✓Adults Only
- ✓Reception desk
Rooms
- ✓Non-smoking rooms
- ✓Room service
- ✓VIP room amenities
- ✓Smoke Detector
- ✓Cable TV
- ✓Minibar
- ✓Hairdryer
- ✓Flat-screen TV
- ✓Shower/Bathtub
- ✓Shower
- ✓Toiletries
Accessibility
- ✓Accessibility features
Services and amenities
- ✓Iron and board
- ✓Ironing
- ✓Luggage storage
- ✓Laundry
- ✓Safe-deposit box
- ✓Concierge services
- ✓Dry-cleaning
- ✓Luggage storage
- ✓Telephone
- ✓Iron
Meals
- ✓Bar
- ✓Coffee/tea for guests
- ✓Buffet breakfast
- ✓Cafe
- ✓Restaurant
- ✓Restaurant (buffet style)
- ✓Snack bar
- ✓Kitchen
- ✓Coffeemaker
- ✓Bottled water
Internet
- ✓Free Wi-Fi
Languages spoken
- ✓Spanish
- ✓German
- ✓English
- ✓Italian
- ✓French
- ✓Multi-language staff
Tourist services
- ✓Tour assistance
Recreation
- ✓Sun Deck
Parking
- ✓Parking
- ✓Parking nearby
- ✓Free Parking on Premises
Pool and beach
- ✓Swimming pool
- ✓Spa tub
- ✓Indoor Pool
- ✓Outdoor pool
- ✓Water sport facilities
- ✓Private beach
- ✓Pool facilities
- ✓Next to the beach
Business
- ✓Business center
- ✓Event facilities
- ✓Fax and copy machine
- ✓Meeting and presentation facilities
- ✓Conference Hall
Sports
- ✓Diving
- ✓Snorkelling
- ✓Tennis court
- ✓Fitness facilities
- ✓Gym
Beauty and wellness
- ✓Solarium
- ✓Massage
- ✓Beauty services
- ✓Sauna
- ✓Spa
- ✓First Aid Kit
Pets
- ✓Pets Not Allowed
Health and safety measures
- ✓Temperature control for staff
- ✓Personal protection equipment for staff
- ✓Extra decontamination measures
- ✓Temperature control for guests
- ✓Personal protection equipment for guests
- ✓Contactless check-in and/or check-out
- ✓Additional measures against COVID-19
Location & surroundings
The AirBizness experience
Tarifs négociés en direct, paiement sécurisé chez nous, voucher à votre nom à présenter à l'hôtel. Notre équipe SAV est joignable 7j/7. Lancement officiel juillet 2026.