About
Viva Maya by Wyndham, A Trademark All Inclusive Resort, is located in Playa del Carmen, just 4 km from the city center and close to the main beaches. This 3-star resort offers a blend of relaxation and practicality for business travelers, with easy access to Xcaret and Xel-Ha parks.
Why this hotel for a Business traveller
This all-inclusive resort provides a professional setting with meeting rooms, reliable Wi-Fi, and concierge services, while also offering opportunities to unwind after work at its spa, pools, and sports activities. Its location in Playa del Carmen is strategic for business travel in the region.
Editorial description written by AirBizness · Factual information (category, address, amenities, photos) provided by our hotel distribution partners. Are you the manager of this property?
Practical information
Hotel rules & important information
Hourscheck-in from 15:00:00 · check-out before 12:00:00
Visa supportunspecified
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
Front desk is open 24/7.
Know Before You Go
• Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
• A resort fee is included in the total price displayed.
• A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
• A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
• In-room safe fee: MXN 39.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property:
• Sanitation services: MXN 20.00 per night
The charges below are included in your overall room price:
• New Year's Day gala dinner fee
• Christmas Eve gala dinner fee
• Resort fee
The resort fee includes:
• Breakfast
• Pool access
• Beach access
• Beach loungers
• Beach towels
• Fitness/yoga classes
• Phone calls
• Self parking
• Parking
• Housekeeping
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Hotel holds a New Year's dinner. Participation is optional.
Front desk is open 24/7.
Know Before You Go
• Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
• A resort fee is included in the total price displayed.
• A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
• A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
• In-room safe fee: MXN 39.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property:
• Sanitation services: MXN 20.00 per night
The charges below are included in your overall room price:
• New Year's Day gala dinner fee
• Christmas Eve gala dinner fee
• Resort fee
The resort fee includes:
• Breakfast
• Pool access
• Beach access
• Beach loungers
• Beach towels
• Fitness/yoga classes
• Phone calls
• Self parking
• Parking
• Housekeeping
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Hotel holds a New Year's dinner. Participation is optional.
To present or pay directly at the hotel where applicable.
Photo gallery (143 photos)
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Facilities & services
General
- ✓ATM
- ✓Shopping on site
- ✓Air conditioning
- ✓24-hour reception
- ✓Currency exchange
- ✓Smoke-free property
- ✓Security guard
- ✓Ticket assistance
- ✓Gift shop
- ✓Garden
- ✓Television in lobby
- ✓Terrace
- ✓Fire Extinguisher
- ✓Outdoor furniture
- ✓No elevators
Rooms
- ✓Non-smoking rooms
- ✓Room service
- ✓Fridge
- ✓Family room
- ✓Smoke Detector
- ✓Hairdryer
- ✓Flat-screen TV
- ✓Shower
- ✓Wardrobe/Closet
- ✓Alarm clock
- ✓Toiletries
Accessibility
- ✓Accessibility features
- ✓Wheelchair Accessible
- ✓Wheelchair access to restaurant
Services and amenities
- ✓Ironing
- ✓Luggage storage
- ✓Laundry
- ✓Safe-deposit box
- ✓Concierge services
- ✓Luggage storage
- ✓Wake-up service
- ✓Telephone
Meals
- ✓Bar
- ✓Coffee/tea for guests
- ✓Diet menu (on request)
- ✓Breakfast
- ✓Buffet breakfast
- ✓Restaurant
- ✓Restaurant (buffet style)
- ✓Snack bar
- ✓Bottled water
Internet
- ✓Free Wi-Fi
- ✓Internet access
Transfer
- ✓Shuttle
- ✓Car rental
- ✓Airport transportation
- ✓Transfer services
Languages spoken
- ✓Spanish
- ✓German
- ✓English
- ✓Italian
- ✓French
- ✓Multi-language staff
Tourist services
- ✓Tour assistance
Recreation
- ✓Free bicycle rental
- ✓Bike rental
- ✓Nightclub
- ✓Hiking
- ✓Fishing
- ✓Sun Deck
- ✓Ping-Pong
Parking
- ✓Parking
- ✓Parking nearby
Pool and beach
- ✓Swimming pool
- ✓Spa tub
- ✓Outdoor pool
- ✓Beach facilities
- ✓Water sport facilities
- ✓Private beach
- ✓Beach/pool towels
- ✓Next to the beach
Business
- ✓Event facilities
- ✓Fax and copy machine
- ✓Meeting and presentation facilities
- ✓Conference Hall
Sports
- ✓Windsurfing
- ✓Diving
- ✓Darts
- ✓Cycling
- ✓Table Tennis
- ✓Snorkelling
- ✓Golf course
- ✓Tennis court
- ✓Fitness facilities
- ✓Gym
- ✓Yoga
Beauty and wellness
- ✓Doctor
- ✓Massage
- ✓Beauty services
- ✓Sauna
- ✓Spa
- ✓First Aid Kit
Kids
- ✓Playroom
- ✓Babysitting and childcare
- ✓Children's playground
- ✓Children swimming pool
- ✓Family/Kid Friendly
- ✓Kids club
- ✓Kids' TV Networks
Health and safety measures
- ✓Temperature control for staff
- ✓Personal protection equipment for staff
- ✓Extra decontamination measures
- ✓Temperature control for guests
- ✓Personal protection equipment for guests
- ✓Contactless check-in and/or check-out
- ✓Additional measures against COVID-19
Location & surroundings
The AirBizness experience
Tarifs négociés en direct, paiement sécurisé chez nous, voucher à votre nom à présenter à l'hôtel. Notre équipe SAV est joignable 7j/7. Lancement officiel juillet 2026.
