About
Illusion Boutique Hotel welcomes you to Playa del Carmen, just steps from the city center and the main beaches. This adults-only 3-star property combines comfort with services designed for discerning travelers.
Why this hotel for a Business traveller
Ideal for business travelers seeking a calm and refined setting, the hotel offers practical amenities such as a 24-hour reception, room service, laundry, and currency exchange. Its proximity to the center and beaches allows you to combine work and leisure.
Editorial description written by AirBizness · Factual information (category, address, amenities, photos) provided by our hotel distribution partners. Are you the manager of this property?
Practical information
Hotel rules & important information
Hourscheck-in from 15:00:00 · check-out before 12:00:00
Visa supportunspecified
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
Front desk is open 24/7.
Information about the type of meals included in the price is indicated in the rate details.
As of April 1,2021 Visitax for foreign tourists comes into force. Payment in the amount of MXN 224.00 (or USD10.00 per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
Guests need to pay the Environmental Sanitation Tax required for guests aged 12 and above.
Front desk is open 24/7.
Information about the type of meals included in the price is indicated in the rate details.
As of April 1,2021 Visitax for foreign tourists comes into force. Payment in the amount of MXN 224.00 (or USD10.00 per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
Guests need to pay the Environmental Sanitation Tax required for guests aged 12 and above.
To present or pay directly at the hotel where applicable.
Photo gallery (57 photos)
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Facilities & services
General
- ✓Air conditioning
- ✓24-hour reception
- ✓Currency exchange
- ✓Smoke-free property
- ✓Security guard
- ✓Ticket assistance
- ✓Express check-in/check-out
- ✓Garden
- ✓Television in lobby
- ✓Terrace
- ✓Fire Extinguisher
- ✓Outdoor furniture
- ✓Adults Only
- ✓Upper floors accessible by elevator
Rooms
- ✓Non-smoking rooms
- ✓Room service
- ✓VIP room amenities
- ✓Smoke Detector
- ✓Cable TV
- ✓TV
- ✓Minibar
- ✓Hairdryer
- ✓Shower/Bathtub
- ✓Shower
- ✓Wardrobe/Closet
- ✓Linens
- ✓Mosquito net
- ✓Laptop safe
- ✓Toiletries
Accessibility
- ✓Accessibility features
- ✓Wheelchair Accessible
Services and amenities
- ✓Ironing
- ✓Luggage storage
- ✓Laundry
- ✓Safe-deposit box
- ✓Concierge services
- ✓Luggage storage
- ✓Wake-up service
- ✓Telephone
- ✓Iron
Meals
- ✓Bar
- ✓Breakfast
- ✓Cafe
- ✓Restaurant
- ✓Snack bar
- ✓Poolside bar
- ✓Packed Lunches
- ✓Bottled water
Internet
- ✓Free Wi-Fi
Transfer
- ✓Shuttle
- ✓Car rental
- ✓Airport transportation
- ✓Transfer services
Languages spoken
- ✓Spanish
- ✓English
- ✓Italian
- ✓Multi-language staff
Tourist services
- ✓Tour assistance
Recreation
- ✓Library
- ✓Sun Deck
Parking
- ✓No parking
Pool and beach
- ✓Swimming pool
- ✓Outdoor pool
- ✓Beach facilities
- ✓Pool facilities
- ✓Beach/pool towels
- ✓Next to the beach
Beauty and wellness
- ✓Solarium
- ✓Massage
- ✓First Aid Kit
Health and safety measures
- ✓Temperature control for staff
- ✓Personal protection equipment for staff
- ✓Extra decontamination measures
- ✓Temperature control for guests
- ✓Contactless check-in and/or check-out
- ✓Additional measures against COVID-19
Location & surroundings
The AirBizness experience
Tarifs négociés en direct, paiement sécurisé chez nous, voucher à votre nom à présenter à l'hôtel. Notre équipe SAV est joignable 7j/7. Lancement officiel juillet 2026.
