About
Hyatt Ziva Cancun All Inclusive is a 4-star resort located 12 km from downtown Cancun, offering an exceptional setting to combine work and leisure. You will find everything you need for a successful stay: restaurants, bars, café, and 24-hour room service.
Why this hotel for a Business traveller
Ideal for business travelers seeking an all-inclusive resort with meeting facilities, a spa, and multiple dining options. The conference room and concierge services facilitate the organization of your professional events.
Editorial description written by AirBizness · Factual information (category, address, amenities, photos) provided by our hotel distribution partners. Are you the manager of this property?
Practical information
Hotel rules & important information
Hourscheck-in from 15:00:00 · check-out before 12:00:00
Visa supportunspecified
Deposit10000.00 MXN · unspecified · card · / room / stay
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
Front desk is open 24/7.
Guests should contact the hotelier to clarify the format of payment of the resort fee. Contact details can be found on the booking confirmation.
Information about the type of meals included in the price is indicated in the rate details.
Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
Front desk is open 24/7.
Guests should contact the hotelier to clarify the format of payment of the resort fee. Contact details can be found on the booking confirmation.
Information about the type of meals included in the price is indicated in the rate details.
Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
To present or pay directly at the hotel where applicable.
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Facilities & services
General
- ✓ATM
- ✓Shopping on site
- ✓Air conditioning
- ✓24-hour reception
- ✓Elevator/lift
- ✓Currency exchange
- ✓Smoke-free property
- ✓Security guard
- ✓Ticket assistance
- ✓Gift shop
- ✓Garden
- ✓Television in lobby
- ✓Terrace
- ✓Fire Extinguisher
Rooms
- ✓Room service
- ✓Family room
- ✓Smoke Detector
- ✓Cable TV
- ✓Minibar
- ✓Hairdryer
- ✓Shower
- ✓Wardrobe/Closet
- ✓Bathrobe
- ✓Alarm clock
- ✓Toiletries
Accessibility
- ✓Accessibility features
- ✓Wheelchair Accessible
Services and amenities
- ✓Ironing
- ✓Luggage storage
- ✓Laundry
- ✓Safe-deposit box
- ✓Concierge services
- ✓Dry-cleaning
- ✓Luggage storage
- ✓Telephone
Meals
- ✓Bar
- ✓Coffee/tea for guests
- ✓Breakfast
- ✓Buffet breakfast
- ✓Cafe
- ✓Restaurant
- ✓Snack bar
Internet
- ✓Free Wi-Fi
Transfer
- ✓Shuttle
- ✓Area shuttle
- ✓Car rental
- ✓Airport transportation
- ✓Transfer services
Languages spoken
- ✓Spanish
- ✓English
- ✓Multi-language staff
Tourist services
- ✓Tour assistance
Recreation
- ✓Barbecue grill(s)
- ✓Sun Deck
Parking
- ✓Parking
- ✓Parking nearby
Pool and beach
- ✓Water park
- ✓Swimming pool
- ✓Indoor Pool
- ✓Outdoor pool
- ✓Beach facilities
- ✓Public beach
- ✓Next to the beach
Business
- ✓Business center
- ✓Fax and copy machine
- ✓Conference Hall
Sports
- ✓Diving
- ✓Table Tennis
- ✓Snorkelling
- ✓Tennis court
- ✓Fitness facilities
- ✓Gym
Beauty and wellness
- ✓Massage
- ✓Steam room
- ✓Sauna
- ✓Spa
- ✓First Aid Kit
Kids
- ✓Babysitting and childcare
- ✓Children's playground
- ✓Children swimming pool
- ✓Kids club
Health and safety measures
- ✓Temperature control for staff
- ✓Extra decontamination measures
- ✓Temperature control for guests
- ✓Contactless check-in and/or check-out
- ✓Additional measures against COVID-19
Location & surroundings
The AirBizness experience
Tarifs négociés en direct, paiement sécurisé chez nous, voucher à votre nom à présenter à l'hôtel. Notre équipe SAV est joignable 7j/7. Lancement officiel juillet 2026.
