Hiranoya

Please inform Hiranoya in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. Guests must check in by 19:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given. This property will not accommodate hen, stag or similar parties. Pick-up service is available from Suzaka Station or Obuse Station. Last pick up time is at 17:00. To use the service, please notify your arrival time and make a reservation in advance. Contact details can be found on the booking confirmation. Lifts are not available at the property. Please notify the property in advance if you need assistance in using the stairs. Light Japanese snacks featuring rice balls can be served for dinner upon advance request. Please contact the property directly for more information. Managed by a private host

To present or pay directly at the hotel where applicable.