Novotel Surabaya Hotel & Suites

To prevent the spread of the Mpox virus, the Indonesian Ministry of Health has resumed health screening for international travelers (both Indonesian and foreign nationals) entering Indonesia from August 27, 2024. This includes completing an electronic self-declaration form called SATUSEHAT Health Pass, which must be completed on a dedicated web platform.
Know Before You Go
• This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
• Fee for buffet breakfast: IDR 130000 for adults and IDR 65000 for children (approximately)
• Airport shuttle fee: IDR 286000 per vehicle (one way)
• Rollaway bed fee: IDR 210744 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

To present or pay directly at the hotel where applicable.