About
Located 11 km from downtown Tulum, Hotel Casa Tortuga Tulum Cenotes Park Inclusive offers a peaceful setting to recharge after a day of work or exploration. Its water park and swimming pool invite relaxation, while beach facilities and towels make it easy to enjoy the sun.
Why this hotel for a Business traveller
This hotel suits business travelers seeking a stay that combines comfort and relaxation, with comprehensive leisure amenities and practical services such as Wi-Fi, parking, and tourist assistance.
Editorial description written by AirBizness · Factual information (category, address, amenities, photos) provided by our hotel distribution partners. Are you the manager of this property?
Practical information
Hotel rules & important information
Hourscheck-in from 15:00:00 · check-out before 11:00:00
Visa supportunspecified
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
• Pool access available from 9:00 AM to 10:00 PM.
• One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.
• Contactless check-out is available.
• Fee for cooked-to-order breakfast: approximately MXN 350 for adults and MXN 350 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Contactless check-out is available Cashless transactions are available No elevators Professional property host/manager Service animals not allowed Pets not allowed
• Pool access available from 9:00 AM to 10:00 PM.
• One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.
• Contactless check-out is available.
• Fee for cooked-to-order breakfast: approximately MXN 350 for adults and MXN 350 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Contactless check-out is available Cashless transactions are available No elevators Professional property host/manager Service animals not allowed Pets not allowed
To present or pay directly at the hotel where applicable.
Photo gallery (477 photos)
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Facilities & services
General
- ✓Air conditioning
- ✓Smoking areas
- ✓Smoke-free property
- ✓Ticket assistance
- ✓Garden
- ✓Terrace
- ✓No elevators
- ✓Reception desk
Rooms
- ✓Non-smoking rooms
- ✓Room service
- ✓Cable TV
- ✓Shower/Bathtub
- ✓Shower
- ✓Wardrobe/Closet
- ✓Toiletries
Meals
- ✓Breakfast
Internet
- ✓Free Wi-Fi
Tourist services
- ✓Tour assistance
Recreation
- ✓Hiking
- ✓Picnic area
- ✓Sun Deck
Parking
- ✓Parking
Pool and beach
- ✓Water park
- ✓Swimming pool
- ✓Beach facilities
- ✓Beach/pool towels
Sports
- ✓Cycling
- ✓Snorkelling
Pets
- ✓Pets Not Allowed
Health and safety measures
- ✓Contactless check-in and/or check-out
Location & surroundings
The AirBizness experience
Tarifs négociés en direct, paiement sécurisé chez nous, voucher à votre nom à présenter à l'hôtel. Notre équipe SAV est joignable 7j/7. Lancement officiel juillet 2026.
