About
Just two kilometers from the center of Playa del Carmen, Hacienda Real del Caribe offers a peaceful setting after a day of work or sightseeing. The hotel features an outdoor pool, a restaurant serving local cuisine, a bar, and a café.
Why this hotel for a Business traveller
Ideal for business travelers seeking comfortable accommodation with all essential services, including Wi-Fi, concierge, transfers, and relaxation areas. Its proximity to the beaches and Xcaret Park allows for a combination of work and leisure.
Editorial description written by AirBizness · Factual information (category, address, amenities, photos) provided by our hotel distribution partners. Are you the manager of this property?
Practical information
Hotel rules & important information
Hourscheck-in from 16:00:00 · check-out before 12:00:00
Visa supportunspecified
Children meals8.00 USD · breakfast · 0–0 yrs · not included
Check-in / check-out20.00 USD · unspecified · not included
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
Front desk is open 24/7.
If guests plan to check in after 10:00 PM, they should contact the hotel in advance. Contact information is provided on the booking confirmation.
Information about the type of meals included in the price is indicated in the rate details.
Early check-in and/or late check-out is available for an additional fee.
All Special Requests are subject to availability and additional charges may apply.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
Upon check-in photo identification and credit card are required.
Front desk is open 24/7.
If guests plan to check in after 10:00 PM, they should contact the hotel in advance. Contact information is provided on the booking confirmation.
Information about the type of meals included in the price is indicated in the rate details.
Early check-in and/or late check-out is available for an additional fee.
All Special Requests are subject to availability and additional charges may apply.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
Upon check-in photo identification and credit card are required.
To present or pay directly at the hotel where applicable.
Photo gallery (17 photos)
Facilities & services
General
- ✓Air conditioning
- ✓24-hour reception
- ✓Elevator/lift
- ✓Smoke-free property
- ✓Security guard
- ✓Newspapers
- ✓Ticket assistance
- ✓Garden
- ✓Terrace
- ✓Fire Extinguisher
Rooms
- ✓Room service
- ✓Family room
Accessibility
- ✓Accessibility features
- ✓Wheelchair Accessible
Services and amenities
- ✓Luggage storage
- ✓Safe-deposit box
- ✓Concierge services
- ✓Luggage storage
Meals
- ✓Bar
- ✓Breakfast
- ✓Cafe
- ✓Restaurant
Internet
- ✓Free Wi-Fi
Transfer
- ✓Shuttle
- ✓Area shuttle
- ✓Airport transportation
- ✓Transfer services
Languages spoken
- ✓Spanish
- ✓English
- ✓Italian
- ✓French
- ✓Multi-language staff
Tourist services
- ✓Tour assistance
Pool and beach
- ✓Swimming pool
- ✓Outdoor pool
- ✓Pool facilities
- ✓Next to the beach
Business
- ✓Conference Hall
Beauty and wellness
- ✓First Aid Kit
Kids
- ✓Babysitting and childcare
Pets
- ✓Pets Not Allowed
Health and safety measures
- ✓Temperature control for staff
- ✓Extra decontamination measures
- ✓Temperature control for guests
- ✓Contactless check-in and/or check-out
- ✓Additional measures against COVID-19
Location & surroundings
The AirBizness experience
Tarifs négociés en direct, paiement sécurisé chez nous, voucher à votre nom à présenter à l'hôtel. Notre équipe SAV est joignable 7j/7. Lancement officiel juillet 2026.
