About
Krystal Grand Cancun offers a modern and refined setting just 11 km from downtown Cancun, near Playa Caracol and Forum Beach. This 4-star hotel combines comfort and convenience for discerning business travelers.
Why this hotel for a Business traveller
Ideal for business travelers, the hotel features a business center, conference room, and free Wi-Fi, along with a spa and sauna for relaxation after work. Its proximity to beaches and local attractions ensures a perfect work-leisure balance.
Editorial description written by AirBizness · Factual information (category, address, amenities, photos) provided by our hotel distribution partners. Are you the manager of this property?
Practical information
Hotel rules & important information
Hourscheck-in from 15:00:00 · check-out before 12:00:00
Meals350.00 MXN · breakfast · not included
Visa supportunspecified
Deposit10000.00 MXN · unspecified · unspecified · / room / stay
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
Front desk is open 24/7.
In the absence of incidents and ordering additional services at the hotel, the deposit is returned upon departure.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Breakfast fee: between MXN 280.00 and MXN 350.00 per person (approximately).
The hotel has two buildings. Guests of The VIP rooms and suites are required to check-in in the Altitude building, and guests of the economy rooms are required to check-in in the Grand building.
The hotel is planning an optional Christmas dinner and a New Year's event called Neon Party with a buffet. The price for adult is MXN 3000.00 and for minor it's MXN 1500.00 — minors are considered to be up to 13 years old.
Front desk is open 24/7.
In the absence of incidents and ordering additional services at the hotel, the deposit is returned upon departure.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Breakfast fee: between MXN 280.00 and MXN 350.00 per person (approximately).
The hotel has two buildings. Guests of The VIP rooms and suites are required to check-in in the Altitude building, and guests of the economy rooms are required to check-in in the Grand building.
The hotel is planning an optional Christmas dinner and a New Year's event called Neon Party with a buffet. The price for adult is MXN 3000.00 and for minor it's MXN 1500.00 — minors are considered to be up to 13 years old.
To present or pay directly at the hotel where applicable.
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Facilities & services
General
- ✓ATM
- ✓Shopping on site
- ✓Air conditioning
- ✓24-hour reception
- ✓Elevator/lift
- ✓Currency exchange
- ✓Smoke-free property
- ✓Security guard
- ✓Ticket assistance
- ✓Gift shop
- ✓Garden
- ✓Television in lobby
- ✓Terrace
- ✓Private check-in/check-out
- ✓Fire Extinguisher
- ✓Outdoor furniture
Rooms
- ✓Non-smoking rooms
- ✓Room service
- ✓Smoke Detector
- ✓Wardrobe/Closet
Accessibility
- ✓Accessibility features
- ✓Wheelchair Accessible
- ✓Wheelchair access to restaurant
Services and amenities
- ✓Ironing
- ✓Laundry
- ✓Safe-deposit box
- ✓Concierge services
- ✓Dry-cleaning
- ✓Luggage storage
Meals
- ✓Bar
- ✓Breakfast
- ✓Buffet breakfast
- ✓Breakfast in the room
- ✓Cafe
- ✓Restaurant
- ✓Restaurant (buffet style)
- ✓Snack bar
Internet
- ✓Free Wi-Fi
- ✓Internet
Transfer
- ✓Car rental
Languages spoken
- ✓Spanish
- ✓English
- ✓Multi-language staff
Tourist services
- ✓Tour assistance
Recreation
- ✓Billiards
- ✓Picnic area
- ✓Sun Deck
Parking
- ✓Parking
Pool and beach
- ✓Swimming pool
- ✓Outdoor pool
- ✓Beach facilities
- ✓Water sport facilities
- ✓Pool facilities
- ✓Beach/pool towels
Business
- ✓Business center
- ✓Event facilities
- ✓Meeting and presentation facilities
- ✓Conference Hall
Sports
- ✓Diving
- ✓Snorkelling
- ✓Golf course
- ✓Fitness facilities
- ✓Gym
Beauty and wellness
- ✓Massage
- ✓Beauty services
- ✓Sauna
- ✓Spa
Kids
- ✓Babysitting and childcare
- ✓Children swimming pool
Health and safety measures
- ✓Extra decontamination measures
Location & surroundings
The AirBizness experience
Tarifs négociés en direct, paiement sécurisé chez nous, voucher à votre nom à présenter à l'hôtel. Notre équipe SAV est joignable 7j/7. Lancement officiel juillet 2026.
