About
Just 3 km from Cancun's city center, Hotel Plaza Kokai Cancún provides an ideal base for business travelers. With modern amenities and a practical location, it combines comfort and functionality.
Why this hotel for a Business traveller
This hotel is well-suited for business travelers seeking a functional and conveniently located stay. Free Wi-Fi, 24-hour reception, concierge services, and currency exchange facilitate professional trips, while the proximity to downtown and shopping centers like La Isla Shopping Mall allows for a balance of work and leisure.
Editorial description written by AirBizness · Factual information (category, address, amenities, photos) provided by our hotel distribution partners. Are you the manager of this property?
Practical information
Hotel rules & important information
Hourscheck-in from 15:00:00 · check-out before 11:00:00
Visa supportunspecified
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
Front desk is open 24/7.
Front desk is open 24/7.
To present or pay directly at the hotel where applicable.
Photo gallery (349 photos)

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Facilities & services
General
- ✓Air conditioning
- ✓Elevator/lift
- ✓Smoking areas
- ✓Currency exchange
- ✓Smoke-free property
- ✓Heating
- ✓Newspapers
- ✓Ticket assistance
- ✓Television in lobby
- ✓Fire Extinguisher
- ✓Reception desk
Rooms
- ✓Non-smoking rooms
- ✓Soundproof rooms
- ✓Room service
- ✓Family room
- ✓Smoke Detector
- ✓Cable TV
- ✓TV
- ✓Hairdryer
- ✓Shower/Bathtub
- ✓Toiletries
Accessibility
- ✓Accessibility features
- ✓Wheelchair Accessible
Services and amenities
- ✓Iron and board
- ✓Luggage storage
- ✓Laundry
- ✓Safe-deposit box
- ✓Concierge services
- ✓Dry-cleaning
- ✓Luggage storage
- ✓Wake-up service
- ✓Telephone
- ✓Iron
Meals
- ✓Bar
- ✓Breakfast
- ✓Breakfast in the room
- ✓Cafe
- ✓Restaurant
- ✓Vending machine
- ✓Packed Lunches
- ✓Bottled water
Internet
- ✓Free Wi-Fi
Transfer
- ✓Airport transportation
- ✓Transfer services
Languages spoken
- ✓Spanish
- ✓English
- ✓Multi-language staff
Tourist services
- ✓Tour assistance
Recreation
- ✓Hiking
- ✓Sun Deck
Pool and beach
- ✓Swimming pool
- ✓Outdoor pool
- ✓Beach/pool towels
- ✓Next to the beach
Business
- ✓Business center
- ✓Fax and copy machine
- ✓Meeting and presentation facilities
Beauty and wellness
- ✓Doctor
- ✓Solarium
- ✓First Aid Kit
Kids
- ✓Children swimming pool
- ✓Family/Kid Friendly
Pets
- ✓Pets Not Allowed
Health and safety measures
- ✓Temperature control for staff
- ✓Extra decontamination measures
- ✓Temperature control for guests
- ✓Personal protection equipment for guests
- ✓Contactless check-in and/or check-out
- ✓Additional measures against COVID-19
Location & surroundings
The AirBizness experience
Tarifs négociés en direct, paiement sécurisé chez nous, voucher à votre nom à présenter à l'hôtel. Notre équipe SAV est joignable 7j/7. Lancement officiel juillet 2026.


