About
Located just 3 km from Cancun's city center, Hotel Plaza Kokai Cancún offers an ideal setting for business travelers. With 50 photos and modern amenities, it combines comfort and functionality. Rooms feature air conditioning, cable TV, hairdryer and toiletries. Some are soundproofed and wheelchair accessible. Room service is available for your convenience. On-site, you'll find a restaurant, bar and café, as well as an outdoor pool and solarium. Free Wi-Fi, 24-hour reception, laundry, dry cleaning and luggage storage make your stay easier. Staff speaks English and Spanish.
Practical information
Hotel rules & important information
Hourscheck-in from 15:00:00 · check-out before 11:00:00
Visa supportunspecified
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
Front desk is open 24/7.
Front desk is open 24/7.
To present or pay directly at the hotel where applicable.
Photo gallery (349 photos)
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Facilities & services
General
- ✓Air conditioning
- ✓Elevator/lift
- ✓Smoking areas
- ✓Currency exchange
- ✓Smoke-free property
- ✓Heating
- ✓Newspapers
- ✓Ticket assistance
- ✓Television in lobby
- ✓Fire Extinguisher
- ✓Reception desk
Rooms
- ✓Non-smoking rooms
- ✓Soundproof rooms
- ✓Room service
- ✓Family room
- ✓Smoke Detector
- ✓Cable TV
- ✓TV
- ✓Hairdryer
- ✓Shower/Bathtub
- ✓Toiletries
Accessibility
- ✓Accessibility features
- ✓Wheelchair Accessible
Services and amenities
- ✓Iron and board
- ✓Luggage storage
- ✓Laundry
- ✓Safe-deposit box
- ✓Concierge services
- ✓Dry-cleaning
- ✓Luggage storage
- ✓Wake-up service
- ✓Telephone
- ✓Iron
Meals
- ✓Bar
- ✓Breakfast
- ✓Breakfast in the room
- ✓Cafe
- ✓Restaurant
- ✓Vending machine
- ✓Packed Lunches
- ✓Bottled water
Internet
- ✓Free Wi-Fi
Transfer
- ✓Airport transportation
- ✓Transfer services
Languages spoken
- ✓Spanish
- ✓English
- ✓Multi-language staff
Tourist services
- ✓Tour assistance
Recreation
- ✓Hiking
- ✓Sun Deck
Pool and beach
- ✓Swimming pool
- ✓Outdoor pool
- ✓Beach/pool towels
- ✓Next to the beach
Business
- ✓Business center
- ✓Fax and copy machine
- ✓Meeting and presentation facilities
Beauty and wellness
- ✓Doctor
- ✓Solarium
- ✓First Aid Kit
Kids
- ✓Children swimming pool
- ✓Family/Kid Friendly
Pets
- ✓Pets Not Allowed
Health and safety measures
- ✓Temperature control for staff
- ✓Extra decontamination measures
- ✓Temperature control for guests
- ✓Personal protection equipment for guests
- ✓Contactless check-in and/or check-out
- ✓Additional measures against COVID-19
Location & surroundings
The AirBizness experience
Tarifs négociés en direct, paiement sécurisé chez nous, voucher à votre nom à présenter à l'hôtel. Notre équipe SAV est joignable 7j/7. Lancement officiel juillet 2026.
