Universal Hotel Neptuno - Adults Only

According to the new law, under the All-inclusive system a hotel can offer a guest a maximum of 3 alcoholic drinks per day.
Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information.
Every year, the indoor pool is closed during the summer months. In 2026, it will be closed from June 18th to September 15th.
Know Before You Go
• Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• The seasonal pool will be open from April to October.
• No pets and no service animals are allowed at this property.
Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
• Fee for buffet breakfast: EUR 12 per person (approximately)
• In-room safe fee: EUR 2.5 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property:
• A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: EUR 3.30 per person, per night, up to 8 nights. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Renovations and Closures
The property is closed between 01 November and 04 February.

To present or pay directly at the hotel where applicable.