About
Located in central Queenstown, Novotel Queenstown Lakeside offers direct access to the lakefront and Queenstown Beach. Enjoy a coffee while taking in the city views from your room. The hotel features a restaurant, bar, and café for business meals or relaxation. Free Wi-Fi is available throughout, and a business center is at your disposal for meetings. For your well-being, take advantage of the spa, fitness center, and gym. In winter, ski and snowboard enthusiasts will appreciate the ski passes. The multilingual team welcomes you in English, Spanish, Italian, German, Russian, French, and Japanese.
Practical information
Hotel rules & important information
Hourscheck-in from 14:00:00 · check-out before 11:00:00
Visa supportunspecified
Childrenfree · 0–16 yrs
Extra bed20.00 NZD · / guest / night · not included
Front desk is open 24/7.
National Rating
Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars. Official New Zealand Rating provided by Qualmark®
Know Before You Go
• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
• Fee for buffet breakfast: NZD 33.00 for adults and NZD 17.50 for children (approximately)
• Fee for in-room wireless Internet: NZD 10 per night (rates may vary)
• Fee for in-room wired Internet: NZD 10 per night (rates may vary)
• Valet parking fee: NZD 25.00 per night (in/out privileges)
• Nearby parking fee: NZD 18 per night
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Rollaway beds are available for an additional fee
• Onsite credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property:
• Deposit: NZD 100 per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
National Rating
Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars. Official New Zealand Rating provided by Qualmark®
Know Before You Go
• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
• Fee for buffet breakfast: NZD 33.00 for adults and NZD 17.50 for children (approximately)
• Fee for in-room wireless Internet: NZD 10 per night (rates may vary)
• Fee for in-room wired Internet: NZD 10 per night (rates may vary)
• Valet parking fee: NZD 25.00 per night (in/out privileges)
• Nearby parking fee: NZD 18 per night
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Rollaway beds are available for an additional fee
• Onsite credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property:
• Deposit: NZD 100 per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
To present or pay directly at the hotel where applicable.
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Facilities & services
General
- ✓Air conditioning
- ✓24-hour reception
- ✓Elevator/lift
- ✓Currency exchange
- ✓Smoke-free property
- ✓Heating
- ✓Security guard
- ✓Newspapers
- ✓Ticket assistance
- ✓Express check-in/check-out
- ✓Garden
- ✓Television in lobby
- ✓Outdoor furniture
- ✓Electric car charging
Rooms
- ✓Non-smoking rooms
- ✓Room service
- ✓VIP room amenities
- ✓Smoke Detector
- ✓Toiletries
Accessibility
- ✓Accessibility features
- ✓Wheelchair Accessible
Services and amenities
- ✓Ironing
- ✓Luggage storage
- ✓Laundry
- ✓Safe-deposit box
- ✓Concierge services
- ✓Dry-cleaning
- ✓Luggage storage
Meals
- ✓Bar
- ✓Coffee/tea for guests
- ✓Diet menu (on request)
- ✓Breakfast
- ✓Breakfast in the room
- ✓Cafe
- ✓Restaurant
- ✓Packed Lunches
- ✓Bottled water (at extra charge)
- ✓Kettle
Internet
- ✓Free Wi-Fi
- ✓Internet
Transfer
- ✓Transfer services
Languages spoken
- ✓Spanish
- ✓German
- ✓Russian
- ✓English
- ✓Italian
- ✓French
- ✓Multi-language staff
- ✓Japanese
Tourist services
- ✓Tour assistance
Recreation
- ✓Hiking
- ✓Picnic area
Parking
- ✓Parking
- ✓Garage
Pool and beach
- ✓Spa tub
- ✓Next to the beach
Business
- ✓Business center
- ✓Fax and copy machine
- ✓Meeting and presentation facilities
- ✓Conference Hall
Sports
- ✓Cycling
- ✓Golf course
- ✓Fitness facilities
- ✓Gym
Beauty and wellness
- ✓Spa
- ✓First Aid Kit
Kids
- ✓Babysitting and childcare
- ✓Children's playground
Winter sports
- ✓Ski storage
- ✓Ski passes available
- ✓Skiing
Pets
- ✓Pets Not Allowed
Health and safety measures
- ✓Extra decontamination measures
- ✓Contactless check-in and/or check-out
- ✓Additional measures against COVID-19
Location & surroundings
The AirBizness experience
Tarifs négociés en direct, paiement sécurisé chez nous, voucher à votre nom à présenter à l'hôtel. Notre équipe SAV est joignable 7j/7. Lancement officiel juillet 2026.
