About
Located just 3 km from downtown Cancun, Hotel Colonial Cancun offers a practical and comfortable setting for business travelers. Nearby, you'll find Mercado 23, the Museo de Arte Popular Mexicano, and La Isla shopping mall, ideal for breaks or informal meetings. The hotel provides a wide range of services: 24-hour reception, express check-in/out, concierge, luggage storage, laundry, and safety deposit box. An on-site café lets you enjoy a hot drink, while free Wi-Fi keeps you connected. For your transportation, free parking and airport transfer are available. For your relaxation, take advantage of the outdoor pool or garden. The property is wheelchair accessible and offers non-smoking family rooms with cable TV. Staff speak English and Spanish and can assist with tour arrangements at the tour desk.
Practical information
Hotel rules & important information
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Photo gallery (32 photos)






Facilities & services
General
- ✓24-hour reception
- ✓Smoke-free property
- ✓Ticket assistance
- ✓Express check-in/check-out
- ✓Garden
- ✓No elevators
Rooms
- ✓Non-smoking rooms
- ✓Family room
- ✓Cable TV
- ✓Shower/Bathtub
Accessibility
- ✓Accessibility features
- ✓Wheelchair Accessible
Services and amenities
- ✓Laundry
- ✓Safe-deposit box
- ✓Concierge services
- ✓Luggage storage
- ✓Telephone
Meals
- ✓Cafe
Internet
- ✓Free Wi-Fi
Transfer
- ✓Airport transportation
Languages spoken
- ✓Spanish
- ✓English
Tourist services
- ✓Tour assistance
Parking
- ✓Free parking
- ✓Free Parking on Premises
Pool and beach
- ✓Outdoor pool
Business
- ✓Fax and copy machine
Beauty and wellness
- ✓Doctor
- ✓First Aid Kit
Health and safety measures
- ✓Temperature control for staff
- ✓Extra decontamination measures
- ✓Temperature control for guests
- ✓Contactless check-in and/or check-out
- ✓Additional measures against COVID-19
The AirBizness experience
Tarifs négociés en direct, paiement sécurisé chez nous, voucher à votre nom à présenter à l'hôtel. Notre équipe SAV est joignable 7j/7. Lancement officiel juillet 2026.


